"I was expecting a very stressful experience, but it was not that way at all," says Lucy Mancino of Indian Trail. "I hired them to add a room above an existing double garage, along with construction of a stairway and half bath.

"From the very first meeting, there were no pressure tactics and they were very courteous and considerate. Everyone arrived punctually every day with a pleasant attitude and worked full days with very little idle time.

"There were no hidden costs. I think they did an excellent job. We use the room almost every evening - we love it. It's by far the best decision we ever made."