At Your Service Appliance Repair | Belmont, Mass.

Elisabeth Zimmer marvels at the quick and tidy work owner Paul Bagdasarian did while repairing her freezer’s thermometer.

“He worked efficiently and very neatly, not ending up with any water on the floor even though he had to defrost it,” she says. “He explained to me how the freezer worked so I knew what happened and what to look for if it happened again.”