Deck company accused of failing to pull Boston permits
Boston
Penalty Box
Smart Coats
Didn't respond to Celine Sellam's request to refund her money because she says they did not complete the job as promised.
Also in the box...
COMPLAINT: Celine Sellam, Brookline, Mass.
"I hired Smart Coats to replace planks on two decks, the posts on one deck, rusted nails and part of the railing. They assured me that they'd pull all the necessary permits, but they didn't.
"They didn't support the deck while replacing the posts and didn't replace all the rusted nails as promised. I asked them to reimburse me and they refused.
"They gave a 15-year warranty that's clearly useless since they won't fix the lousy work they did and don't keep their promises. I would never use them again."
DESIRED RESOLUTION: "I want my money back so I can hire another contractor to fix what they did wrong. I don't trust this company to do a good job and to use proper craftsmanship."
STATUS: Penalty Box
What is Angie's List
Angie’s List is the trusted spot where more than 1 million members go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.
More Like This
Answers
Ask a question on any topic covered by Angie's List and see responses from expert service providers and other homeowners with advice to share. Most popular deck cleaning questions:
- WHAT LENGHT OF TIME DOES MY $29.00 SUBSCRIPTION LAST FOR
- what is better for outdoor decks wood or trek type synthetics
- cheap appartments in fot lauderdale area
- Is there a company that weeds a flower bed and plant flowers at a reasonable rate?
- is there a way I can get help from a Tax Agency to lower my taxes that I owe to the IRS?
Local Discounts
Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!
Add new comment