Damaged drain pipe creates hassle for Somerville homeowner
Boston Penalty Box
Sold a minivan to Johnette Johnson-Fisher she says was advertised as having optional features that aren't on the vehicle.
Hasn't returned Sofia Perez's calls about paying for repairs to her drain pipe.
Also in the box...
COMPLAINT: Sofia Perez, Somerville, Mass.
"I hired Drain Doctor to clean my drains, and their snake got hooked on something.
"Drain Doctors says they'll only cover $1,200 out of the $3,000 estimate. Now, no one is returning my calls."
DESIRED RESOLUTION: "I want Drain Doctor to fully pay for the repair."
STATUS: Penalty Box