Bill Cody and Sons Plumbing Co. | codyandsonsplumbing.com

The unexpected turned out pleasant for Jennifer Hibdon. "Water was leaking from under my downstairs bathroom wall - I worried it was going to be a major repair," Hibdon says.

"I wasn't home when they arrived, but they said they'd have to remove drywall to access the pipes. The repair cost much less than I anticipated and I came home expecting a mess, but it truly looked like no one had been there. I continue to be very pleased with this company's work."