Dallas-area furniture store accused of delivering wrong mattress
Dallas-Fort Worth Penalty Box
Ashley Home Furniture Stores
[502 Fountain Parkway, Grand Prairie]
Didn't respond to Harold Hughey's request to correct a mattress he says was the wrong one.
PHC Construction & Contracting
Failed to respond to Mary Ann Vahle's complaint about drywall she says was poorly installed.
Failed to respond to Carol Willingham's complaint about a car she says was sold to her with mechanical problems.
Also in the Box ...
COMPLAINT: Harold Hughey, Grand Prairie, Texas
I bought a new mattress from the Ashley Furniture Home Stores outlet at 502 Fountain Parkway in Grand Prairie. But the one they delivered wasn't the one I ordered.
It was 6 inches too high and a lot harder than the one I picked out. They told me all sales are final. I'm not happy with having to keep it.
DESIRED RESOLUTION: I want a $35 refund for the foam pad I bought to make the mattress softer.
STATUS: Penalty Box