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Columbus home security experts discuss alarms

What services do you offer?

Bob Levell: "We offer sound systems, home-automated alarm systems, telephone systems, computer networking, installation of flat panel TVs, remote control systems, low voltage lighting systems and home theater systems."

Don Shick: "We offer residential and commercial security alarms, door access control and intercom systems, CCTV surveillance systems with remote viewing, driveway sensors and repair and service of residential intercom systems."

Todd Reveron: "We offer residential and commercial security and surveillance systems with 24-hour monitoring."

What's the biggest misconception people have about alarm systems?

Levell: "There are alarm companies that will provide and install a system for 'free' if the customer is willing to sign a 2-3 year contract. Typically, they won't own the system, and it can be monitored by only the company that installed it."

Shick: "The security business is an event-driven business. Burglars will watch your habits. If you leave home every day at the same time with no evidence of an alarm system, you become a prime target."

"The most common misconception is 'the bigger the security company, the better the installation will be and the safer you are.'"

What would you say to somebody who says it's good enough to just have the alarm stickers on their windows and signs in their yard, without actually having an active system?

Levell: "Unfortunately, the bad guys either don't see the signs and stickers, or they don't care. I would expect to find those who have (and use) a security system with a higher level of personal comfort than those who don't."

Shick: "Signs and stickers are a deterrent. A security system is not a guarantee that you won't have a break-in. However, if you have one on, a burglar will usually take off when the siren is activated."

Reveron: "Statistically, someone you know or who has been in your home commits 80% of all burglaries. If they do not actually see an alarm system, then you may be targeted."

Is technology changing the industry? How?

Levell: "The technology has changed significantly, allowing the user to control the system from the telephone or the Internet."

Shick: "Wireless technology makes it possible for the business owner or homeowner to get real time notification by text, e-mail or voice of any activity they select."

Reveron: "With a hardwired or hybrid system, if a criminal smashes the keypad, it doesn't stop the system from communicating with the monitoring company."


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