Columbus company stays a cut above with sharpening skills
by Jackie Norris
Rebecca Lyon was a customer when she was first introduced to Sharpening On Site. She says she was intrigued by founder Louise Radanovich's business and dreamed of doing something similar. "I've always loved to fix things and give them new life," Lyon says. "So I asked Louise if she wanted an apprentice."
As a result, Lyon started training with Radanovich and purchased the company last summer. "This is the best job I've ever had," Lyon says. "I learn something new every day."
Under Radanovich's ownership, the company earned four Angie's List Super Service Awards. Lyon continued that award-wining tradition by earning a fifth Super Service Award in 2010. "Louise is still working with me nearly every day," Lyon says. "She's teaching me everything she knows and I'll continue to give our customers the same great service they expect."
Angie's List members who have hired Sharpening On Site praise the company for the great care it takes when sharpening or restoring their kitchen knives, scissors, gardening tools and lawn mower blades.
Angie's List member Brian McGann of Westerville, Ohio, hired Sharpening On Site to get his lawn mower in tip-top shape. "They cleaned it up and sharpened the blades so it looked and ran like new," he says. Member Charlotte Owens of Westerville says the best thing about her experience was the to-your-door service. "They sharpened a hedge trimmer," she says. "The service was fast. I plan on using them again this year."
The mobile workshop, which makes house calls and visits local farmer markets, and hardware and fabric stores, is what Lyon says distinguishes her company from other sharpening services. "No one has a setup quite like ours," she says.
Sharpening On Site's fully customized box truck arrives at the customer's location equipped with an onboard power generator, a heating and cooling system, artificial and natural light, and plenty of special tools and gadgets to get the job done. "We're packed pretty tight in there," Lyon says, laughing. "If we eat any more cookies, we may not fit."