Rite Way Injections Waterproofing | Bedford Park, Ill.

Alene Korby says she's been told her high expectations of service providers are unrealistic, but Rite Way exceeded them.

"They determined my basement was flooding because of heavy rain and a clogged drain pipe," Korby says.

"I was prepared for a huge waterproofing bill, so it would have been easy to take advantage of me, but they focused on solving the problem in the most efficient manner and in the best interest of the homeowner."