Chicago TV repair companies talk about their work
Do you repair all brands of TVs?
Paul Abernathy: "Everything. As long as I can get parts I try to do something."
Dan DeBartolo: "We repair the brands we sell. Sony, Panasonic, Toshiba and Samsung are a few examples."
Dimitri Kosvoe: "Yes. Zenith, Mitsubishi and Sony, among many others."
Who we talked to
Paul Abernathy, owner
Paul's Winnetka TV Service
Dimitri Kosvoe, manager
D & G Electronics TV Service
Is there any type of TV repair you won't tackle?
Abernathy: "Not really. I try to repair at the component level while most people are just replacing boards."
DeBartolo: "No. Really all repairs come down to if it's cost effective or not."
Kosvoe: "Yes. The new TVs: Plasmas, projection TVs, HD and LCDs."
How do you charge?
Abernathy: "It's by the job and can change drastically. If I have to go to the customer's house, it'll cost more."
DeBartolo: "It's a flat in-home service rate of $199 for most new televisions and $129 for picture tube televisions."
Kosvoe: "It really depends on the problem. There's a flat labor rate of $49 an hour plus the cost of parts."
How long do repairs generally take?
Abernathy: "At home, right away. If they bring it in it'll be a couple of days or up to a week."
DeBartolo: "Depends on the problem. A couple of hours."
Kosvoe: "Between two and five days."
What's the average cost to repair a TV?
Abernathy: "For old tubes it's around $120 and $300 for newer models."
DeBartolo: "The $199 plus parts. If I had to guess I'd say $250 to $300."
Kosvoe: "Again, it depends on the size. It's between $80 or $90."
Do you repair anything other than TVs?
Abernathy: "Yes, just about anything. I've worked on professional Sony camcorders to iPods. I also perform installations."
DeBartolo: "Yes, everything. DVD and CD players, stereos, cameras and vacuums."
Kosvoe: "Yes. Microwaves, DVD players, stereos and CD players."
Have you received many inquiries about the all-digital TV requirements scheduled for February 2009?
Abernathy: "Every day. I've gotten six calls about that today."
DeBartolo: "Not too many. Periodically people ask but it's not a continuous flow of calls."
Kosvoe: "No. I think the local cable provider or city provides the boxes for no charge."