Charlotte TV repairmen discuss their business
Do you repair all brands of TVs?
Vakovsky: "All brands and models, yes. It could be Sony, Toshiba, Samsung, Phillips or LG."
Avram: "Yes, we fix everything - all models, all brands."
Dixon: "Yes, all brands. Some parts are harder to find. I repair all the rest of the sets."
What's the most common problem you encounter with TVs?
Vakovsky: "I would say the most common problem is with the internal power supply."
Who we talked to
Igor Vakovsky, owner
Don's TV Service
9247 Lawyers Road
Charlotte
704-545-4276
Vasile Avram, owner
Audio-Video Doctor
10403 Park Road, Ste. B
Charlotte
704-541-8377
Lesley Dixon, owner
Dixon Bargain House & TV Repair
1010 Concord Ave.
Monroe, N.C.
704-283-7027
Avram: "Ninety percent of the problems are the power supply."
Dixon: "Plasma TVs have a module in the center. They last only two or three years."
How do you charge?
Vakovsky: "We charge a flat fee on repairs. Anything under 35 inches is $69, and anything over is $150."
Avram: "For TVs it's $40. It doesn't matter what brand. For plasma it's $50. For VCRs, it's $35."
Dixon: "It depends on the set, parts and labor."
How long have you been in business?
Vakovsky: "Don's TV was established in 1950, but the current management is from nine years ago."
Avram: "I have 35 years of experience."
Dixon: "I've been open since 1974 in Monroe. I've been working on TVs since 1954."
Will you make a house call? If so, do you charge extra?
Vakovsky: "We charge $99 for a house call."
Avram: "Yes, it's $100."
Dixon: "No, I don't. I haven't in about 15 years."
Are people more inclined to get their HDTVs and plasma TVs fixed or buy a new one?
Vakovsky: "If the repair will be less than 50 percent of the original value, I'd say eight out of 10 customers will fix them."
Avram: "When you pay $2,000 for a unit and it works only for a year, you don't throw it away. You get it fixed."
Dixon: "Well, they come here and want them fixed. I don't even repair them because it's expensive."
Do you believe your profession is a dying one?
Vakovsky: "It's up in the air. Because it's a new generation of TVs, we don't know how often they're going to break."
Avram: "No. Electronics are electronics. When television repair ends, we'll start doing another kind."
Dixon: "Good Lord, no. I just turned down four repairs this morning. People realize the older TVs are better, so they want them fixed."


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