Carpet cleaning service accused of not rendering services
Didn't respond to Robert Zaitlin's request for them to come back and fix his doorbells.
Failed to address Mark Costello's complaint about a spa he purchased he says doesn't function properly.
RWM Home Improvements
Hasn't responded to Regina Scanlan's request for them to come back and provide a breakdown of the bill for work she says was never finished.
True Blue Pool Inc.
Broke a promise to send a refund check to Paulette Breen for what she says was unsatisfactory spa repair work.
Hasn't returned to Russell Kramer's home to discuss a security system he says they promised to explain.
Fallbrook Shoe & Luggage
Never responded to Jessica McConahey's refund request for repairs she says were inadequate.
Pacific Palisades carpet cleaning complaint
COMPLAINT: Jo Anne Aplet, Pacific Palisades, Calif.
"B.H. Carpet Cleaners cleaned three area rugs. [When I picked them up] the rugs didn't look like they'd been cleaned at all. [After sending] the company a fax describing my dissatisfaction I've had no response."
DESIRED RESOLUTION: "I wish to have the carpets re-cleaned."
Van Nuys transcribing complaint
COMPLAINT: Paulette Breen, Van Nuys, Calif.
"I asked The Brief Case to type my scripts. They didn't make deadlines, left projects unfinished and re-charged me for their mistakes.
"There would be typos [on their work] so I would send it back to have them fixed, and they'd charge me again for editing the mistakes. Although I paid for it, I abandoned the projects."
DESIRED RESOLUTION: "I want a $500 refund."
RESPONSE: Cheri Singer, owner, The Brief Case
"I've been invited to submit a rebuttal to the ludicrous allegations of the claimant. She is demanding restitution of funds paid for services rendered for which she herself didn't pay.
"You'll have to contact us for the truth."