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Canceled pool service allegedly still sending bills

COMPLAINT: Gabrielle Babcock, Keller, Texas

"I hired Agua Dulce Pools LLC for monthly pool cleaning service.

"For three years, I never had a problem. Then they got behind on their billing. This year, my pool turned green.

"After three phone calls with no response, I told them if they didn't get back to me by the next business day, they were fired. Nobody called me back. I then hired a new pool cleaner.

"Once they got it back to sparkling clean, Agua Dulce started showing up again.

"I called them seven times in four months to let them know they were no longer my pool service, and they're still showing up and billing me!"

DESIRED RESOLUTION: "I want a refund of all electronic payments they've taken since I fired them."

STATUS: Penalty Box


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