Broken sprinkler valves earn homeowner refund
COMPLAINT: Elizabeth Hinson
"Through a Big Deal, I hired G&L Design Building & Landscape Inc. of West Hills, Calif., to service my sprinkler system. Later, I found two broken sprinkler valves. The company said it would come out in a week, but the heavy water leakage led me to hire another company."
DESIRED RESOLUTION: "I want G&L to honor its agreement to refund my original $60," Hinson says.
EDITOR'S NOTE: G&L Design Building & Landscape Inc. authorized the refund, which was processed by Angie's List since the service involved a Big Deal offer.