Brian's Exclusive Detail earns customer for life

Michael Bufkin appreciates the detailed service given to clean his girlfirend's car. "Brian [Brown, the owner] focuses on making sure his customers are satisfied," Bufkin says. "He wasted no time pointing out the nooks and crevices to show me the level of detail that the job consisted of. If only companies took the approach that Brian does, there would be a lot more satisfied customers in Charlotte. I know I'll never again look further than Brian whenever our vehicles require detail work."