Boston pest control contractor ignores request for refund
Boston Penalty Box
Adam Niden
Didn't respond to Corlette McCoy's complaint that they improperly installed tile, broke her garbage disposal and failed to return to complete a window repair.
Clancy Brothers Pest Control
Didn't respond to David Fingerman's complaint about not honoring a six-month guarantee to remove bats from his residence.
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COMPLAINT: David Fingerman, Jamaica Plain, Mass.
"When I discovered that bats invaded my attic, I hired Clancy Brothers Pest Control. They said they could solve the problem for $300 with a six-month guarantee. The experience has been a nightmare.
"The first person sent by Clancy Brothers didn't see how the bats were getting in and suggested plugging holes.
"I was concerned the bats might be trapped, so I asked him to consult with the owner. He neither followed up or returned my calls.
"When I complained, Clancy Brothers sent a second person who fumigated the attic, which drove the bats into my residence."
DESIRED RESOLUTION: "I'd like them to refund my $300."
STATUS: Penalty Box
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