Best Columbus Contractors of 2010
Lance's Hidden Fencing | Columbus, Ohio
Molly Proto of Columbus says she wanted to ensure that Mobie, her new hound mix adopted from a local shelter, could safely explore his new backyard, so she hired Lance's Hidden Fencing to install an underground fence. Lance Sinkowski owns the company, a three-time Super Service Award winner and 2009 National Best contractor.
"Lance clearly understands dogs' learning process," Proto says of Sinkowski's patient training with the dog and her teenage boys in how to use the fence. "Now Mobie just sits and watches the squirrels he can't reach."
Sinkowski, who received 11 Page of Happiness nominations last year, says he attributes his success to satisfying the needs of his customers and their dogs, as well as his employees' friendly demeanor. "There isn't one person in the company that wouldn't get down on the ground to give affection to a dog," Sinkowski says. "We want our customers to know we care — that's included with each and every job."
Matt Keidan of Upper Arlington, Ohio, says he experienced Sinkowski's commitment to total satisfaction after a rabbit chewed through his fence wire. "Lance fixed the problem without charging us," Keidan says, adding the company originally installed the hidden fence in 2008. "I recommend him to all our friends."
The company, which isn't required to be licensed, uses low-wattage transmitters to reduce energy use and likes to give back to less fortunate pets. "We donate throughout the year," Sinkowski says. "Especially to places where we've seen a dog that came from a shelter that provided the new owners with exemplary service."
Fresh Touch Custom Painting | Grandview Heights, Ohio
Beth Moore knew she wanted the exterior of her Worthington, Ohio, house painted yellow, but she couldn't find the right shade until Mark Tabor, owner of Fresh Touch Custom Painting, brought his artistic eye — and paintbrush — to the table. "I showed him a shirt that was the exact color I wanted," Moore says. "He was able to match it perfectly!"
Linda Mizejewski of Columbus nominated Fresh Touch, who isn't required to be licensed, for a Page of Happiness, one of 16 the company received last year. "They did a beautiful job painting the exterior of my yard barn," Mizejewski says, adding they were quick, yet meticulous. "I'd hire them again in a heartbeat."
Tabor says the quality of work that he and his 12 employees offer sets them apart from the competition. He also enjoys the opportunity to interact with a variety of people and to express his creativity. "Painting has the ability to transform and brings things to life," Tabor says, adding that nothing beats a customer's look of satisfaction when the job is finished.
Erica Meier of Dublin, Ohio, was both delighted and relieved after she hired Fresh Touch to paint the exterior of her home and garage. "I just can't say enough good things about Mark and his team," Meier says, adding she experienced two deaths in her family during the project and Fresh Touch worked around her schedule so she could focus on other matters. "I felt completely safe leaving the house in their hands."
Fresh Touch donates paint for Habitat for Humanity projects, says Tabor, who encourages his crew to volunteer. The company also uses recycled brushes and rollers, and low or no-VOC paint. "We promote going green," Tabor says. "We want to inform homeowners about the importance of using earth-friendly products."
United Garage Door Columbus | Columbus, Ohio
Hilliard, Ohio, resident Kathy Deslich says United fixed her door despite being booked, and didn't try to upsell her. "It was a good feeling to know I was working with an honest company."
Owners Kaye and Mark Miller, who aren't required to be licensed, say their company focuses on honesty and a commitment to customer satisfaction. The Millers, who recycle steel from old doors, received 10 Page of Happiness nominations in 2010.
Julie Parsons of Columbus received same-day service when she called United for repairs. She says they even called ahead so she could safely put her dogs away. "They were very prompt," Parsons says. "The garage door works great now."
Twinscapes Landscaping LLC | Hilliard, Ohio
"These guys are flat-out awesome!" Galena Angie's List member Jim Haferkorn says of Nate and Sam McDowell, twin brothers and owners of Twinscapes Landscaping, whom he hired in September to design and install a backyard escape. "Nate and Sam listened to what I wanted and worked like crazy."
The twins, who received 12 Page of Happiness nominations last year, have 14 years of experience in the landscaping business. Greg Moss of Upper Arlington says Twinscapes brought his yard back to life after a home addition left it in disrepair. "There was something thrilling about leaving in the morning and returning in the afternoon to see a total transformation," he says.
Nate and Sam, who aren't required to be licensed, say the best part of their job comes when the customer sees the final product. The graduates of Jonathan Alder High School donate landscaping services to help raise money for the high school's wrestling team. The company also recycles plant pots and plans efficient driving routes for service calls to reduce emissions.