Atlanta locksmiths give tips on staying safe and secure
As a locksmith, what are some of the services you provide?
Mary Rossi: "Commercial, residential and auto services."
Calvin Pinson: "Everything from rekeying locks to furnishing and installing door hardware. We also provide safes."
Eric Burke: "All locks, all hardware on doors, access control and camera systems."
Who we talked to
Are there any types of jobs you won't do?
Rossi: "Very specialized automotive - we have a specialist we refer those to."
Pinson: "We don't do automotive."
Burke: "We're mainly commercial, but we do any type of job. We don't do automotive."
What's the average fee for customers locked out of their house, their car or their safe?
Rossi: "It's $75 for a house or car. There are specific criteria for safes so it's hard to tell."
Pinson: "A house is $125; safes start at $250."
Burke: "It's $123 to open a house and make a new key. Safes start at $250, depending on the make and model."
Are you licensed, bonded and insured?
Before you start a job, do you require some type of identification?
Rossi: "Absolutely, because people can be trying to break in."
Pinson: "For a lockout, absolutely."
Burke: "For a home lockout, yes. Either before or they can get it when we open it."
Is there a problem with phony or dishonest locksmiths in the area?
Rossi: "Absolutely, and it gives the whole industry a bad name."
Pinson: "Absolutely - it's a huge problem. The main thing to be aware of is large ads in the Yellow Pages with 800 numbers. You should never have to call an 800 number to get a local locksmith. Make sure they're members of the Associated Locksmiths of America."
Burke: "There's definitely a problem. Stay with a company that has a reputation, and make sure they have a storefront and aren't just mobile. Check their history, and the most important thing is to check out their insurance coverage."