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Illinois I-Pass users warned of latest phishing scam

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Illinois I-Pass users have been warned to not open emails with subject lines of "In arrears for driving on toll road" or "Payment for driving on toll road." (Photo courtesy the Illinois Tollway)
Illinois I-Pass users have been warned to not open emails with subject lines of "In arrears for driving on toll road" or "Payment for driving on toll road." (Photo courtesy the Illinois Tollway)

That email about your unpaid I-Pass tolls? Yeah, it might be bogus, according to the FTC, which is warning E-Z Pass users in 15 states of a fraud email scam.

Tempted to cut the cable cord in Charlotte? 3 questions to ask first

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Antenna_Charlotte (Photo by Courtney St. Onge)
Many Charlotte residents are turning to antennas and the Internet for TV programming, rather than paying ever-increasing cable bills. (Photo by Courtney St. Onge)

TV watchers in the Carolinas must review over-the-air antenna and Internet streaming options, including sports, to calculate the true costs of canceling cable.

A mover stole jewelry? 3 tips to protect your valuables when moving

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Do your own background check on the moving company before hiring a mover. (Photo courtesy of Burrows Movers Co.)
Do your own background check on the moving company before hiring a mover. (Photo courtesy of Burrows Movers Co.)

One Chicago moving company employee was charged with theft related to thousands of dollars in missing jewelry from a job. Keep your items safe with these tips.

3 pet sitting options for your dog or cat

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A medium sized white dog with black spots around his brown eyes lays sleepily on a white fuzzy blanket.
The most important step is researching the company or individual with whom you are leaving your pet, says Cawthorne. (Photo Courtesy of Scales, Tails and Paws)

Leaving pets at home during vacation can be stressful. Navigate your many pet-care options and make the best choice for your pet with these expert questions.

Portland mover, resident fail to resolve broken glass issue

Penalty Box, Resolved or Stalemate? Learn what happened in this Angie's List complaint resolution case against Redefyne Moving & Storage in Portland, Oregon.

How long will the food in my fridge last if the power goes out?

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Use a food thermometer to check the temperature of refrigerated and frozen food after a power outage. (Photo by Eldon Lindsay)
Use a food thermometer to check the temperature of refrigerated and frozen food after a power outage. (Photo by Eldon Lindsay)

Experts say keeping the freezer and refrigerator doors shut during a power outage is a crucial part of making the food inside last longer. But for how long?

Milwaukie, Oregon company finishes chimney replacement

Penalty Box, Resolved or Stalemate? Learn what happened in this Angie's List complaint resolution case against Master Sweep in Portland.

Wilsonville asbestos removal company pays for scratched flooring

Penalty Box, Resolved or Stalemate? Learn what happened in this Angie's List complaint resolution case against Rose City Contracting in Wilsonville, Oregon.

The best way to approach online reviews

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Your online review can help other consumers make hiring decisions, and business fine-tune their practices. (Photo by Brandon Smith)
Your online review can help other consumers make hiring decisions, and business fine-tune their practices. (Photo by Brandon Smith)

Here are my top three rules for consumers, and three more for businesses, when it comes to the right way to handle online consumer reviews of service companies.

Consumer says Gloucester contractor took money, but didn’t install replacement windows

Penalty Box, Resolved or Stalemate? Find out what happened in this Angie's List complaint resolution case against Coastal Contracting of Gloucester, Virginia.

Consumer and Virginia Beach moving company agree on refund

Penalty Box, Resolved or Stalemate? Find out what happened in this Angie's List complaint resolution case against A Friendly & Affordable Mover, Virginia Beach

In male-dominated field, Maryland handywoman redefines 'women's work'

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Woman uses a level in D.C. (Photo by Jason Hargraves)
Hiring a handywoman for fix-it jobs around the house can add an extra level of comfort for some clients. (Photo by Jason Hargraves)

Hiring a handyman may mean finding the right woman for the job. Some Washington, D.C.-area female homeowners say they feel more secure hiring a handywoman.

Canton car service company, consumer fail to reach agreement

Penalty Box, Resolved or Stalemate? Find out what happened in this Angie's List complaint resolution case against Tire Source — Belden Village.

Chagrin Falls home improvement company issues refund

Penalty Box, Resolved or Stalemate? Find out what happened in this Angie's List complaint resolution case against Johnson Home Improvement Services.

Homeowner says faulty basement waterproofing caused damages

Penalty Box, Resolved or Stalemate? Find out what happened in this Angie's List complaint resolution case against Ultra-Dry Waterproofing of Macedonia, Ohio.

Freshmen Four: The things you don't need to buy or pack for college

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Iron _College_Charlotte (Photo by Courtney St. Onge)
Sorry Mom, the iron doesn't make the cut for college packing. (Photo by Courtney St. Onge)

You've heard of the dorm room must-haves, now see the packing list don't-bothers, as told by Charlotte college students preparing to return to university.

Decaying tree falls, traps suburban Chicago woman

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Know the signs of when it's best to remove dead or diseased trees. (Photo courtesy of Angie's List member Marion M. of Hopedale, Mass.)
Know the signs of when it's best to remove dead or diseased trees. (Photo courtesy of Angie's List member Marion M. of Hopedale, Mass.)

A Wilmette woman escaped with minor injuries after a massive diseased tree fell over on her and her dog. Here's how to spot diseased trees in your own yard.

Behind the walls: Weird things found by Indianapolis remodelers

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Indianapolis-area remodelers share stories of things they've found behind walls, from snakes to trash and puppets to cash. (Illustration by Bruce Snow)
Indianapolis-area remodelers share stories of things they've found behind walls, from snakes to trash and puppets to cash. (Illustration by Bruce Snow)

From cash to trash to magazines, when Indianapolis remodelers knock down walls during jobs, they sometimes make unusual finds. Here are a few of them.

Considering cohousing? 7 tips to get started

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Cohousing revolves around community — from shared responsibilities to celebrating birthdays with neighbors. (Photo courtesy of Alan O'Hashi)
Cohousing revolves around community — from shared responsibilities to celebrating birthdays with neighbors. (Photo courtesy of Alan O'Hashi)

Is cohousing right for you? Some tips to help you decide if these tight-knit communities are a place you want to live and interact closely with neighbors.

Seniors seek community with cohousing

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Residents of Wolf Creek Lodge meet three to five times a week for a shared meal. (Photo courtesy of Bob Miller)
Residents of Wolf Creek Lodge meet three to five times a week for a shared meal. (Photo courtesy of Bob Miller)

A grassroots movement in neighborhood building, called cohousing, presents seniors with another option to stay connected and age in place in their own home.

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