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Hiring a Remodeling Contractor

Whether you’re planning a kitchen and bathroom remodel, or just want to add some extra living space to your home, do your homework before you hire. Separating the good contractors from the bad isn’t as difficult as it might seem.

Greenwood furniture company accused of shoddy bed assembly

Homeowner claims the men who delivered his bed from the furniture company didn't know what they were doing while putting it together. He blames them for it collapsing later that evening.

Disagreement erupts over Indianapolis storage building delivery

Homeowner bought a sunroom to use for storage, but claims the company left it sitting on the delivery trailer. She wants reimbursement for the cost to move it.

Plumber accused of being a no-show for Indianapolis homeowner

After unstopping a drain, homeowner claims she gave a plumbing company money to purchase and replace a battery pack for a failed sump pump. She says they took her money, but never returned.

Inspection allegedly reveals roofing issues with Indianapolis home

Homeowner claims a recent inspection revealed flashing improperly installed and nail pops throughout the roof he had installed two years prior. He wants a roofing contractor to honor warranty.

Indianapolis appliance store fields complaint about noisy washer

Complaining of excessive noise, homeowner hires an appliance repair person to check out her just-purchased washer. With no problems found, homeowner wants a refund from the appliance store.

Chicago painter accused of taking payment, doing no work

Homeowner hired a painting contractor based on past good service, but claims he accepted her payment without completing any work. She says he hasn't responded to calls, emails or a letter from her attorneys.

Concrete contractor addresses Brookfield homeowner's complaint

While the initial concrete work pleased the homeowner, her feelings turned when her newly resurfaced steps began to crumble. Contractor explains why the concrete began to crack.

Carpet cleaning experience disappoints Chicago homeowner

Despite the contractor being cooperative and polite, homeowner claims he failed to remove carpet stains and didn't clean his bedroom rug as agreed. The carpet cleaner offers a rebuttal.

Homeowner irked by Boston electrician's work

Electrical company hired to rewire a home is accused of sloppy workmanship, bad communication and not completing the job. Homeowner also claims members of the crew left cigarette butts in the yard.

Boston appliance repair shop blamed for faulty oven

Homeowner claims she has had three problems with her electric oven in as many years and says that the customer service she has received from the manufacturer is as faulty as the appliance.

Gutter project allegedly abandoned by Boston roofer

A roofing contractor is accused of taking a homeowner's deposit for gutter work that was never completed. Homeowner wants her deposit back, but says the contractor isn't returning her calls.

Clog returns to toilet after Dallas plumber leaves

Homeowner claims the plumbing contractor misdiagnosed the cause of her clogged toilet and wants a partial refund. The plumber disputes the accusation.

Dallas dog trainer accused of dropping the ball

A pet owner claims a dog school did a poor job training his canine, missed appointments and hasn't followed up on other training sessions. He is seeking a full refund.

Dallas contractor accused of shoddy plumbing, electrical work

Homeowner claims the contractor incorrectly installed a plumbing fixture, didn't inspect an electrical box and failed to perform landscaping work as agreed.

Missing contract stirs Dallas foundation repair dispute

Homeowner with a cracking foundation says repairs should be covered under warranty, but claims the contractor won't do the work without the original contract.

Springtime gardening tips for the Northwest

Get good advice for making your yard beautiful from Angie's List Magazine writer Lorene Edwards Forkner. She discusses the rampant slug population and other Seattle-area gardening topics.

Misunderstanding leads to Boston roofing complaint

After repairing leaks around chimney flashing, homeowner claims the roofing contractor promised to replace missing masonry caulking, but never returned.

Boston movers deliver breakfast

"They even asked how I wanted my coffee for the morning of the move, and I was offered breakfast as well. The house I was moving to was tiny with very low ceilings, and it had lots of clutter they needed to remove."

Lawn mower repair shop makes surprising find in Boston

"My husband wanted to buy a new leaf vac, but Mower N More responded promptly and laughingly pulled out a car mat that the machine had sucked up. Voila! It worked perfectly, and they only charged for a house call."


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