Angie's List is where you'll find thousands of unbiased reports and reviews about service companies in your area. Our members share their experiences with each other so that you can choose the service company that's right for your job the first time around.

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Here's a breakdown of our membership payment plan options:

Monthly Payment Plan: Our monthly payment plan provides an opportunity to become a member with the lowest upfront cost possible. It also allows budget conscious consumers an opportunity to spread the cost of their membership over 12 calendar months. Members who choose the monthly plan enjoy continuous service billed to their credit card each month. Finally, members who chose the monthly payment plan may cancel their subscription or change to an annual membership at any time. Sorry, no refunds.

Annual Payment Plan: Our annual payment plan provides uninterrupted access to our service for an entire year (or more). Members who choose an annual payment option enjoy significant discounts, and their investment is protected by our 110% money-back guarantee. If an annual subscriber is dissatisfied with our service, we refund 110% of his/her membership fee. Thus, it's a risk- free way to try us out! Members who choose the annual plan also enjoy continuous service billed to their credit card. However, annual subscribers receive a notice about two months prior to their membership's expiration date reminding them of the date upon which their membership will be automatically renewed if we do not hear from them prior.

View membership fees here.

**All Angie's List members pay a one-time Signup Fee when their membership is activated. Members are not charged this fee again, unless they choose to re-activate their membership after their MONTHLY subscription has been expired for 30 days or their ANNUAL subscription has been expired for more than 180 days.

In cities where we've been around for a while you have to pay for a membership. But annual memberships do provide a money-back guarantee.

Monthly Payment Plan: Each month, monthly membership dues are billed to the credit card on file at Angie's List. Monthly renewal payments take place on each member's expiration date (which can be found on the My Angie's List page of the website). If the first attempt to renew a membership fails, an auto renewal program attempts to process the renewal for approximately 30 days. No reminder notices are sent to members who have chosen the monthly payment plan. Cancellation requests must be received no later than 5pm on the day prior to any scheduled renewal payment.

Annual Payment Plans: Annual membership dues may be renewed by credit card, cash or check. Most members who choose to pay by credit card are also enrolled in our auto renewal program. These members receive a reminder notice approximately two months prior to their membership's annual expiration date. The notice reminds members that we will renew their membership using the credit card on file unless we receive a cancellation request prior to the scheduled renewal date. If the first attempt to renew a membership fails, an auto renewal program attempts to process the renewal for approximately 90 days. Members that would like to opt out of the auto renewal program may do so by contacting Angie's List via phone, fax, e-mail or US mail. Members that do not participate in the auto renewal program receive a paper renewal notice approximately 2 months prior to their membership's expiration date. These members may then pay by credit card, cash or check at their convenience.

If you're thinking about canceling, please contact us before doing so. We value your opinion and would like to know how our service could improve for our members. You have the right to cancel your membership at any time. Just contact us by phone, email, fax or mail. Please include your name, address and phone number in any written cancellation request.

If you have a month-by-month membership, all cancellation requests must be received before 5 PM on the day prior to your scheduled renewal payment.

Angie's List privacy policy is based on three basic principles:

1. We will only ask you for personal information if we need it to provide the service you request.
2. We will not release any personal identifying information about you without your consent.
3. We will always give you the option to edit the information that you've provided to us or to have your personal information removed from our records.

If you have questions about this Privacy Statement or believe that Angie's List has acted in a manner inconsistent with this statement, contact us here.

Angie's List reserves the right to amend this Privacy Statement at any time without notice, and only the current Privacy Statement may be deemed effective.

Definitely. Angie's List uses 128 bit encryption from Thawte, a Verisign Company, for all online credit card transactions. You can see it is secure by looking for the lock or by following the directions below.

• right click on the page
• select "properties"
• select "certificates"

• right click on the page
• select "view page info"
• select "security"